Returns & Refunds

Returns & Refunds

We want you to feel confident shopping with PetCheery.

Need to request a return?

Please contact support@petcheery.store with your order number and a brief description of the issue.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, contact us as soon as possible with photos so we can review the issue.

Refunds

Approved refunds are issued to the original payment method. Processing time can vary by your payment provider.