FAQ

Frequently Asked Questions

Where does PetCheery ship?

We currently focus on shipping across the USA.

How can I track my order?

Use the tracking information provided after your order ships. For help, email support@petcheery.store.

Can I change or cancel an order?

Contact us as quickly as possible after placing your order. Once an order has entered fulfillment, changes or cancellation may not be possible.

What if my item arrives damaged?

Contact us with your order number and photos of the damaged item so we can help.